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Dev Hound has a template based email system which allows you to compose emails using mail merge fields. Each email can be saved to a template for use later. This allows you to create emails to clients rapidly. Both individual clients and groups of clients can be emailed so that you can create newsletters, release announcements, product updates, standard responses etc.
Emailing Individual Clients

To Email one client only click on the client from the Clients tab to view their details. Click on the Email button on the toolbar.

Emailing Client Groups

To email a group of clients simply filter the client list and click on the Email All button on the toolbar. To help in categorising clients you can configure the "type" of client from the admin section. For example you can choose between users who have purchased different editions of your software or have opted in for newsletters.

Composing Emails

After clicking the email or email all buttons from the client area enter the subject and body of the email.
If you are composing an email that can be sent to more than one client then you should use the mail merge features of Dev Hound to make the job easier. On the toolbar there is an insert merge field drop down box which lets you choose a mail merge field to insert into the email body. When selecting a field it will appear where the cursor was last in the email. Note also that you may manually type in merge fields into the subject of the email.

Saving Templates

Once you have created an email using mail merge fields you should type in a name for the template (eg January Newsletter) in the Template Name area and then click on the Save button. The new template when then appear in the Template area above the email subject.

Choosing Templates

Saved templates can be chosen from the template area just above the emails subject. When you select the template from the drop down box the subject and body will appear.