Instant Messaging in Dev Hound Call Center
The Dev Hound Call Center allows you to collaborate between other call center users through instant messages. This is particularly useful because the call center will work across the internet.
Seeing other users
You can see a list of the other users who have the call center running by clicking the Messages tab. Users whose icon is grayed out are not running the call center. Users who are using the call center appear at the top of the list.
Contacting another user
You can chat to another user by clicking their name in the list of users. This will open a conversation window. You can chat my typing your message and pressing Enter or clicking Send. The message will appear on the other users screen (with a popup sound) after no more than 5 seconds. They can then send a message to you (and so on and so forth).
To end a conversion simply close the window. Note: It is also possible to conduct multiple conversations with people.