The process of an issue changing status during its time in Dev Hound is known as Workflow. For example a company might want to prevent an issue being moved from open to closed without first being tested. You can customize the workflow by adding/modifying the status lookup list and by modifying workflow.
Workflow is defined as a list of single rules. Each rule follows: Status X can be modified to Status Y. Eg an issue can go from open to busy. If you try to modify the status of an issue that doesnt have a rule in the workflow an error message will appear.
Before modifying the workflow it is a good idea to draw a diagram of how you perceive the workflow. Then you can translate the diagram into rules. For example:
In the above diagram there are 7 rules:
The Status Lookup List
- Click on the Admin tab
- Under Lookup Tables click on the Status link
- Add and modify the status items as required
- Remember: if you delete any status items the issues using that status item will be unlinked
Modifying Workflow
Workflow is defined as a list of single rules. Each rule follows: Status X can be modified to Status Y. Eg an issue can go from open to busy. If you try to modify the status of an issue that doesnt have a rule in the workflow an error message will appear.
Before modifying the workflow it is a good idea to draw a diagram of how you perceive the workflow. Then you can translate the diagram into rules. For example:
In the above diagram there are 7 rules:
- Open -> Busy
- Open -> To Be Tested
- Busy -> Open
- Busy -> To Be Tested
- To Be Tested -> Open
- To Be Tested -> Closed
- Closed -> Open
To Add a Rule
- Click on the Admin tab
- Under Projects choose Workflow
- Add and modify the workflow as required