Desktop View
Desktop View allows a user to remotely control another PC which is running Desktop Share. Desktop View connects to a gateway. A gateway is simple the name of the PC running Desktop Gateway software.
Installation
Desktop View does not require installation as it is a silverlight control.
- To access Desktop View visit:http://www.desktopshare.net/desktopview.html
Connecting to a user
To connect to a user's PC you need the user to run Desktop Share. There are various ways of doing this (such as making a custom version and distributing it yourself) however the easiest is to:
- Get the other user to visit http://www.desktopshare.net/desktopshare.exe
- Get them to click Run and Run again at the security prompt
- Get them to enter the Gateway name
- Get them to click on the Share button
- If Desktop Gateway is setup for invitation codes then get the user to read out the invitation code shown and type it in (screenshot shown on the left). Alternatively: If Desktop Gateway is not using invitation codes then just click on the icon that appears automatically (screenshot on the right)
Making the connection
To make the connection to remotely control the PC:
- Open the Desktop View web page
- If you havent already done so click Settings and enter the Gateway name (Computer name or IP Address of Gateway PC)
- Any waiting users will appear in the list within 5 seconds (if you have invitation codes setup on the gateway then enter the invitation code specified by the Desktop Share)
- Click the user to connect to their PC
Notes about ports
Desktop View uses port 4502 on the Gateway by default. This is a requirement of Microsoft Silverlight.
Also note that Desktop View only makes an outgoing connection so it should get through your PCs personal firewall. Desktop View may be blocked if the gateway is not on your LAN network and you are behind a proxy server.
Notes about the gateway
The gateway is the PC running Desktop Gateway. You can use either the external or interal name of the PC. or example if the gateway is on your lan network with a PC name of myserver. It may also be known as www.mycompany.com to the internet. You can use either name however the LAN name will be faster.