History - Nexus Concepts

Dev Hound Version History

Version 2.52 - 30th November 2011

Minor Bug Fixes

Version 2.48 - 7th May 2011

Downloaded attachments using the CGI version now work as expected rather than download with the filename "devhound"

Version 2.47 - 12th September 2009

Support for date formats with . and - (eg dd.mm.yyyy)

Version 2.46 - 14th May 2009

A support call with a blank client field was showing up the first client on the view screen
Clicking messages from the home page no longer shows deleted messages
Security group settings for editing messages in the discussion tab have been improved
Ability to disable issue and support escalation by issue or by project
Using the drop down filters on the issues and support call pages and selectingUnresolved and the All no longer switches back to the wrong option

Version 2.45 - 13th April 2009

Escalation feature added

Version 2.44 - 4th October 2008

Email All and Email features on the Clients will now email contacts of the client as well

Version 2.43 - 19th October 2008

Replying to a message no longer shows a blank page
Deleting a message actually deletes it properly on all browsers

Version 2.42 - 22nd June 2008

Client selection on the Support call entry screen fixed
Show comments on reports now works

Version 2.41 - 25th April 2008

New Security Group Option : Allow Issues to be assigned to other users - Whenever an issue is created or editing if this option is not checked the drop down box for "assigned to" will be read only
New Security Group Option : Allow Issues to be scheduled to a version - Whenever an issue is created or editing if this option is not checked the drop down box for "scheduled for" will be read only
New Field on Projects : Assign user "X" all new issues - Whenever new issues are added the default assigned user will be X
New Field on Projects : Assign version "Y" all new issues - Whenever new issues are added the default scheduled version will by Y
Fixed javascript errors
When a search is done for an issue id it will appear in the search regardless of filtering

Version 2.40 - 14th February 2008

Bug fix to list of assigned users when a project is selected from the issues tab

Version 2.39 - 29th January 2008

Free Express version released
Added new field "level" to call center and Dev Hound
Bug fix for limited users who couldnt see owned or originated issues

Version 2.38 - 25th June 2007

Bug fix to the client support history link, internal help and tech support links
Support for Windows Vista installation

Version 2.37 - 17th January 2007

Clients can now have attachments
Comments are available on clients
Call centre now displays account number and allows searching by it
Speed optimizations on database access

Version 2.36 - 27th November 2006

Improvements to usability, CSS and javascript compatibility with IE7
Sorting on comments columns fixed
TLS SMTP Support added
Hidden fields from the issue edit page no longer appear in when viewing an issue
Module names for knowledge base is now restricted if security requires
Only invoices for the logged in client are shown (if a client is logged in)

Version 2.35 - 20th October 2006

"period" for invoicing changed to just "date"
Billing items are now optionally taxable
Tax totals added per item on invoices
Multiple SQL Server database support added
Call Center now has audio reminders for queued or assigned calls
Filter by projects option in Call Center

Version 2.34 - 20th September 2006

Pipelining turned off for email notifications (to avoid being treated as spam)
Wiki style entries can be used to markup text
Total actual hours calculation corrected
Total hours now works for more than 24 hours
Totals for actual hours now kept in hours

Version 2.33 - 6th June 2006

Call Center open calls no longer autocomplete "date completed"
Call Center calls no longer overwrite "date reported" if call changed twice
Call Center login problems on specific users resolved
Stylesheet now uses Lucida Grande font by default
SMTP / POP errors now logged correctly
Knowledge Base filterable by Module

Version 2.32 - 15th March 2006

Allow editing of topics in Discussions
Posts in "discussion" can now be edited as well as topics
New theme "mini"
User defined fields displaying properly
Saving displayed fields now works
Call center works where virtual folders are used

Version 2.31 - 6th March 2006

Allow editing of topics in Discussions
Call center calls can now be sorted
Rate and date entered added to Call Center comment entry
Mailbox in admin allows emails to be associated with clients
Mailbox in admin now links to clients
Email notifications for new comments were sent to wrong addresses
Email checking service for IIS installations
Email templates were not allowing new templates
Once an email is sent to a client the support call wasnt automatically added
Saving a report was showing a blank page
Some databases were not able to upgrade

Version 2.30 - 22nd February 2006

SQL Server database access optimizations
Mailbox feature added to admin area
Searching now shows progress
Optional password encryption (in Defaults)
File attachments can be downloaded in one click
Module drop down filter now works correctly
Email check strips dangerous HTML
Web server writes to standard w3c extended log format
Comments dates can now be edited
Call center improved to allow showing other outstanding calls
Improvements to project editing page
Handling of \ characters in issues and comments
New theme called "Shine"
Theme tweaks

Version 2.29 - 3rd February 2006

New report option called hiderepeats (used to enhance joined report tables)
"Show Comments" on custom reports now works correctly
Users added as contacts do not appear in fields on issues or calls
Users added as contacts could not edit issues/calls in which they had project membership
Edit version page reformatted
Page titles improved
Speed of pages improved

Version 2.28 - 23rd January 2006

Modules now have versions and release dates
Issues can now have module version fixed in and found in
Related issue for support calls now links correctly to an issue
The initial install now contains all theme images

Version 2.27 - 11th January 2006

Contacts passwords are now also encrypted
Some reports were not previewing due to "reportname" error
Call center error fixed when queuing calls
Email notifications with email addresses in descriptions now work
Queued calls with apostrophes in their description now work

Version 2.26 - 23rd December 2005

Passwords are now encrypted in the database
All input fields are parsed for exploit code
Fix to client email merge
Fix to custom reports
Usernames and passwords are now case sensitive
Dev Hound Call Center updated to work with version 2.26
Searching in knowledge base no longer displays empty groups

Version 2.25 - 9th December 2005

Call Center messaging now more like instant messenging
Call Center now has queueing of calls
RSS Feeds improved for Internet Explorer
Daily automatic SQL Server backups added
New theme "apple"
New toolbar and theme graphics
Updated administration layout
Module added to knowledge base
Issue timeline accuracy fixed
Pie chart reports fixed
Deleted projects caused issue page to be blank if filtered
Client field may be added to issues (from field layout)
Improved speed of adding/deleting file attachments
Improved speed of adding/editing comments

Version 2.24 - 18th November 2005

Integration with Apple iCal & other calendaring software
RSS Feeds and About added to the Admin area
Search edit box now focused on all pages
Call centre HTTP traffic now compressed
RSS Feeds now strips out undisplayable tags
Call center now handles screen resolution switches

Version 2.23 - 11th November 2005

Release notes added to the version dialog
Larger Edit area for Description File
The "assigned to" field displayed all users even if no project was specified
Limited the list of displayed fields for external users
Users could not see items they authored or owned if the "display only users items" checked
External users dont get "assigned to" field
Comments should only show billing information if the invoices tab is active
Support calls now only have add as issue or KB buttons if user can rights to these areas
You can now add RSS news feed to the home page from your Dev Hound reports or boards

Version 2.22 - 26th October 2005

Improved email notification response times
Updated theme
Faster page responses
Reduced bandwidth
Updated online user guide
Updated software update mechanism
Updated Call Center application
Call center has contact information displayed

Version 2.21 - 27th September 2005

Support call and issues comments are now always in date order
100% CPU usage when attaching files
SQL Error when clicking back in Support calls
Support call editing now returns to support call tab
Client username and password no longer remembers past entries
External knowledge base articles for clients no longer denied access
File attachments page was obscured in 2.20
Ping on server improved for Call Center
Call Center CPU usage reduced on server
Custom reports with select_category or select_type now show all options

Version 2.20 - 5th September 2005

Updated web server and service
Increased speed for home page
New email notification option for originator/assignee/author

Version 2.13 - 29th July 2005

RSS Feed change for dicussion board
Messages have an icon associated with them indicating status
Messages are now read in the same browser window
Time reported is now in a better display format

Version 2.12 - 17th June 2005

RSS Feeds added to discussion boards
RSS Feeds on reports fixed for Firefox
HTML compression is now only done on browsers that accept it
Discussion board posts dont have formatting in html format
If user group has "Display only users items" then clients dont show
The image for users profile needs a user id associated with it to avoid it being cached in the browser
Editing a user profile shows the username and password for someone else
RSS feed required cookies to work

Version 2.11 - 8th June 2005

Improved compression of HTML to reduce bandwidth
New graphical icons
Improved response times for most pages
Deleting a topic now reduces the topic count
Help on the custom reports now shows the online help
KB articles had problem if "solution" isnt in display list
Adding Projects, milestones, versions etc doubled up

Version 2.10 - 7th May 2005

Contacts added to clients
Subgrouping option added to reports to show comments
The "show only users items" security group option was preventing entry of new clients
Deleting all messages displays a blank page
Reports now have type and category with user choice option
Mail check was continuously adding support calls
Mail check was rejecting emails not solely addressed to the dev hound email address
Address 2 and country added to clients
Invoice access has been restricted for clients
Duplicates in project membership removed
Showing second page of search for clients didnt work
Database schema upgrades now works for multiple databases
Issue adding and project selection issues with clients resolved

Version 2.04 - 16th February 2005

Instant messenging added to the Call Center application
Graphs fixed in both SQL Server and TurboDB
Fixed ability to edit status names

Version 2.02 & 2.03 - 29th January 2005

Standard, Aqua, Orange and Steel themes updated
Tabs are now text and translatible
New client sometimes showed another clients data
Edit project membership bugs fixed
View database for TurboDB from configuration fixed

Version 2.01 - 18th January 2005

Search option added to the Projects tab
Message boards can now be deleted
Auto database schema upgrade procedures added
Translation file now includes 99% of english phrases
SMTP Servers with authentication are now supported
Security group added for editing and deleting comments
Project page now has version release date and milestone info
Clients entering comments now longer see billed and actual time
Confirmation message displayed after emailing a client
Project selection available in Call Center
Run SQL option added to database browser
Call Center history now includes comments
Call Center status changes are now recorded as comments
Date is now shown in outstanding calls of call center
Display only projects user is member of" option sped up
Versions now have release date
Issue id included in email notication of support calls
When new project is added user is automatically added as member

URL detection in message board posts etc improved
Pressing Enter on login page wasnt working
Next milestone wasnt selectable when editing a project
Mail merge emails for clients sometimes missed a character
Themes would sometimes now apply
Deleting a message board post would cause error in SQL Server
Multiple topic adds now correctly store and display in discussion boards
"Display only user items" now works correctly with other security
Call Center history option now works properly
Split between outstanding calls and call log is now movable